InfyShield Advantages
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Extended Warranty (EWS)
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Accidental Damage Protection (ADP)
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Peace of Mind with Total Protection
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Replacement if not Repairable
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All Parts and Labour Covered
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PAN India Coverage
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Protection for All Products of Major Brands
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Repairs through OEM Authorized Service Center
Welcome to the World of Hassle-free
Warranty Solutions that Work
Product Category
Consumer Electronics
& Home Appliances
Small Domestic
Appliances
Mobility &
Personal Devices
IT Products &
Office Automation
Telecom, Networking,
Security & Surveillance
Consumer
Healthcare Products
Preamble
A Glance
We @Infinity specialize in High Growth market of Warranty + Insurance Claims Service Administration and Service Products for almost every Electronic Product & Appliance
Founded in January 2014: we are a Debt-free, Profitable (for 7 Years in a row) and Positive Net Retained earnings company
We are a Portfolio company of Indian Angel Network, Artha Venture Fund, eVista Ventures and Aegis Center for Entrepreneurship with marquee investors
We are the Brand Owners of “InfyShieldTM” trademark, the Extended Warranty and Accidental Damage Service Products
We are the Winners of CeBIT ”+91 Startup Challenge 2015” award
Our customers Rate us at 4.8/5.0 on Google Reviews
A Lean & Thin Organization, we are at the cusp of revenue multipliers through Core Strengths and Innovation
Extensive Experience of Servicing 2,50,000+ claims having vast network of 4,500+ service centers across India
Our Businesses
The Spread
Service Administration
Call Centre Services
Installation Services
OEM Warranty
Insurance Claims Management
Home Assure / Home Care – Appliances
VAS - Value Added Services
After-Warranty Service
Plans including
Extended Warranty Service Plan (EWS)
Accidental Damage Protection (ADP)
Screen Damage Protection (SDP)
Digital Identity Protection in Cyber
Custom built Service
Offerings
Co-branded
White Labelled
Value Added
Your Neutral End to End
Claims Administrator
Our Deliverables
Neutral Claims
Administrator
Act as Your In-house team
Unbiased Fair Treatment
to Each Claim
Benefit to customer, You and your Insurance Provider
Solid & Customizable
Backend
Scalable, Technologically Well Placed and Customizable
Consistency
in Service Delivery
No Surprises, Process Driven
Omnichannel
Communication
Single Umbrella Integration
Single Point of
Contact
Your Stores, Customers, Clients, Service Providers and Business Teams + others
Real Time, Zero Manual
Reporting,
Transparent and Trustworthy Operations
Easy, Simple & No
Loose Ends
Overall efficiency to the whole Operations
Our Omni Channel Multi-Modal Reach
Hassle-free Customer Care
Our Clients' Profile
Clients
OEMs & Brand
Owners
While You Innovate, Manufacture, Market and Sell; we “Earn Extra for You” by Innovative Warranty Programs
Insurance
Companies
We Specialize in delivering end to end claims management for insurance product and take pride in our simplified technology and processes.
BFSI / Fintech
Companies
We add more revenue from your each customer with no risk to you. We have easy and simple solutions speak with us.
Retailers – LFR Retain
Chains & GT
You operate on wafer thin margins, operations costs are atrociously high and competition is fierce.
eComm Marketplaces
You compete with Brick & Mortar Retailers who sell Face to Face; distinct advantage to them.
Telcos
Our special programs curated for your consumers result in long term and sticky customers with no risks to you. Talk to us.
End Consumers
We have GREAT SOLUTIONS for your Warranty & Extended Warranty needs for all products that you possess.
System Integrators
You work with multiple systems, multi-location and complex projects including farther locations. We ease out your burden while meeting your service obligations.
Our Technology Solutions
Our Masterpieces
iSCMS - Service Claims Management System
PMS - Partners Management System
FPMS - Field Partners Management System
HRMS - Human Resource Management System
TechCare Lounge -
the BOT
InfyVault - Consumer Product Lifecycle Management System
D2C InfyShield Sales Management System
Retail Sales
Management System
IAPL - The Backend
Engine
MIS - Management
Information System
Our Team
Meet the Brains Behind Infinity
R.K.Goel
Founder & CEO
Ajai Chowdhary
Co-Founder – HCL,
Padma Bhushan
Sanjeev Kakar
Co-founder of RT Outsourcing Services
Vishal Lalani
Managing Director – Indication Instruments Limited
Our Customers Reviews
The Voice
“ i will received my insurance policy in short working days. I am so happy good experience. thanks a lot”
Kavitha B
Customer
“ Thank you very much, I did not face much problem in getting the claim and I will also tell people to get insurance done.”
Ayushi Thakur
Local Guide
“ Ya It's very Good products and very friendly staff also available there.again and again also I bought the premium product.”
Karan Singh
Customer
“ Best service all time and give each every information when our phone is damage nd give in insurance..all details given to u”
Priti Patel
Customer
“ I m so happy with your Service dear sir /mam , I am proud of your company 🥰🥰🥰 Thank you so much everybody”
Sameer Khan
Customer
“ Very good service.. and provide insurance claim amount very less time.. which no other company ever do.. over all good for me.”
Sandip Ghosh
Stepping Zone
“ 1. Excellent Services. The turn around time is very good. 2. Fantastic Response time. 3. Installation services are remarkable . Professional team with excellent customer handling skills”
Deepika Anand
Customer
“ Excellent work thanks i claim my phone insurance i received money in my account only 1 day thanks infinity assurance”
Sonu Balmiki
Customer
“ Excellent service.Claiming process less than 4 days happy to have this product keep rock.”
Subash S
Customer
Our Pan India ASC Networks
Our Networks
Service Model - ASC aggregation:
awarded as the Best Startup in India
Service Network; over 90% OEM/Brand Authorized Service Centres
Service Centres we work
with ~4,500+